OpenVPN systems issue

Dear clients, at the moment there is a issue on 10 out of 24 locations. The issue is related to a large issue with the provider where we host our OpenVPN servers. We wait for an update from the provider to this issue. If we dont get any news or fix until the weekend, we will recreate the affected vpn systems. Thank you for your ...

9 years OwnCube

Dear Customers,Today we are happy about "9 years OwnCube", Open Source Hosting since 2012 with thousands of customers and always new services.2012: OwnCube starts hosting ownCloud2016: Nextcloud added as an alternative cloud software2019: Test for BBB and Jitsi start2020: Video conferencing solutions (BBB, Jitsi, ...) will be offered on OwnCubeWe ...

Nextcloud V20.0.8 & V21 testing - Update 24.03 stable

Nextcloud V21 is released and we already testing the version on our testsystems.   More infos about V21 GERMAN: https://www.heise.de/news/Nextcloud-Hub-21-Mehr-Tempo-und-neue-Tools-fuer-die-Zusammenarbeit-5061527.html ENGLISH: https://www.zdnet.com/article/nextcloud-21-arrives-with-ten-times-better-performance/     UPDATE 24.03.2021 All ...

Neue FAQ -> BBB - Userhelp

Sehr geehrte Kunden,

wir haben für Sie eine neue Hilfekategorie eingerichtet, diese richtet sich an BBB Anwender, häufige Probleme und dazugehörige Lösungen.

Wir erweitern die FAQ laufend und hoffen, dass diese Ihnen weiterhelfen.

Team OwnCube

BigBlueButton system changes

Sehr geehrte Kunden, wir haben von ca 0.41% der BBB Kunden leider Rückmeldungen zu Problemen bei der Performance erhalten. Server/Nodeseitig lässt sich das nicht erklären, da noch viele Resourcen verfügbar sind. Auch wenn die Anzahl an Problemmeldungen sehr klein ist, möchten wir diese lösen und für die Zukunft allen Kunden einen guten ...

Live chat support via signal messenger

Due to the great demand for a live chat for problems that can be solved quickly and directly, we decided to use and test SIGNAL.Why signal?Signal is available free of charge for iOS and Android and as a desktop version for Mac, Windows and Linux. You read a lot about the fact that experts consider Messenger to be one of the safest alternatives to ...

Wishing you a Happy Holiday season from everyone at OwnCube!

We wish you a Merry Christmas and a restful holiday season.

Our whole team sends you their heartfelt thanks for your continued trust in us.

UPDATE DONE -> TURN server update for BigBluebutton

Dear clients, today around 12:00 we need to start a very important update on the TURN backends that are used by the BBB systems. This will cause a short downtime for clients behind strict firewalls. The update will only takes 1-3 minutes and we will update the status when its back online.   UPDATE: Updates are done and TURN backends are ...

National holiday 08.12.2020

On Dec 8, technical support is limited and only Business SLA Support available.

Private SLA support starts again on 9.12

We wish you a nice holiday.

 



Update 22.02.2021 --> Update 10.02.2021 -_> Update 05.12.2020 - > Update: 27.10.2010 - Nextcloud V20

Dear clients, we know V20 has been released with many new features, but we currently testing this version. At the moment we dont recommend to update and we do not have any support for this version yet. We had many issues at testupgrades and so we cannot mark this version as stable yet. We will update the status here when there are more results ...