Additional Services

Additional Services

Urgent support - outside SLA

If you need urgent support/reply from our techs or noc team outside your SLA, you can order this service and your ticket will be directly checked by a tech. Please note the ticket ID at the order form.
The amount is PER TICKET, no recurring payment and no recurring urgent support!

Remote hands

Remote hands for manually technical tasks.
99€ per hour, please open a support ticket to get a quote on how much hours your tasks would take.
thank you

Cloud/Server domain change

This addon is a onetime fee to get your cloud domain changed by our technicals. A domain change requires changes on the server, webserver, cloud config and new ssl setup and for this reason we cannot offer this for free, thats why we created this cheap addon. Please state the domain you want to use in the notes field at the order.