ADV create

You can create / generate and download an ADV directly online in the customer panel.To do this,...

 Can I mount external storage ?

Using the External Storage App, which you can activate yourself, you have the opportunity to...

 Can I mount the cloud using Webdav without Sync Client ?

This is possible at any time. Of course, you can also use other synchronizing tools, such as...

 Can I personalize my cloud - own design, color, logo ?

Yes, this is possible with all packages. At Nextcloud you have the so-called "Theming" function....

 Can I use encryption ?

One important encryption, SSL ( encrypted connection from you to the server ), is pre-installed...

 Can I use my own domain ?

You can use your own domain/subdomain at any time with all packages. You can either order one, or...

 Can i have SSH access with admin packages ?

SSH is only possible with our server packages.

 Cloud down report

If you want to report a downtime of your cloud/service, we request to send us the following...

 Emailhosting

Emailhosting is only possible if you have a SERVER package with and a own TLD ( Top Level Domain...

 How are updates carried out ?

Before a ready-made release we test the latest RC versions very carefully. New installations,...

 How can I erase my cloud and terminate my account ? Right to be Forgotten

You can terminate your service at any time, with only a few clicks in the customer panel at MY...

 How long does it take to establish my package ?

The setup is usually completed in very short time, mostly within minutes. Setup duration depends...

 Supported Software

Offical information to the supported software on our servers. PHP 7.2 7.3 , all other PHP...

 Unlimited users/groups and own apps in ADMIN packages ?

That's right. You can set unlimited user and groups, as well as use all available apps. The only...

 Why are there different SLAs?

We hear this question many times and we will gladly explain it. We do not differentiate between...